bd788 Privacy Policy

Welcome to the bd788 platform. This privacy policy explains how bd788 ("we", "us", "platform") collects, uses, stores, and protects your personal information. Please read this policy carefully before using our services. By using our site or services, you agree to the terms of this privacy policy.

We believe your right to privacy is fundamental. That is why the bd788 platform has been committed to protecting user information from the very beginning. Using SSL encryption and modern security technology, we ensure that your sensitive information never reaches any unauthorised party.

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1 Types of Information We Collect

To maintain a fair and transparent relationship with you, we may collect the following types of information:

1.1 Information You Provide Directly

When you register an account with bd788 or contact us, you voluntarily provide certain information. This includes:

• Name and contact details (mobile number, email address)
• Date of birth — for age verification and to comply with the 21+ rule
• Identity verification documents (relevant parts of your national ID or passport)
• Payment information — bKash, Nagad, Rocket, or Upay account details
• Transaction history and login activity
• Records of communication with the support team

1.2 Automatically Collected Information

When you visit our platform, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Site usage patterns, pages visited, and time spent
• Data collected from cookies and similar tracking technologies
• Referral source — how you arrived at our site

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2 How We Use Your Information

bd788 uses your information only for the following legitimate purposes:

• Creating, managing, and verifying accounts
• Processing deposits, withdrawals, and transactions
• Providing 24/7 customer support and resolving complaints
• Implementing responsible gaming policies and protecting users
• Preventing fraud and blocking unauthorised access
• Age verification — only users aged 21 or above may use the service
• Improving platform functionality and enhancing the user experience
• Fulfilling legal obligations

Without your consent, bd788 does not sell or share your information for any advertising or third-party commercial purpose.

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3 Cookies Policy

bd788 uses cookies to maintain platform functionality and improve your browsing experience. Cookies are small files stored in your browser or on your device.

3.1 Types of Cookies We Use

• Essential cookies: Essential for the core functions of the platform — maintaining login sessions, security checks.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Used to monitor site performance — to understand which pages are used most.

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

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4 Sharing Information & Third Parties

bd788 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

To complete deposit and withdrawal processes, necessary transaction information is shared with payment services such as bKash, Nagad, Rocket, and Upay. These processors follow their own privacy policies.

4.2 Technology Service Providers

We work with certain technology partners to operate our platform — such as server hosting and analytics tools. These partners use only the necessary information under our instruction.

4.3 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, we will always seek to protect the interests of our users.

4.4 Fraud Prevention

To ensure the security of the platform and fair play, information may be shared with investigative agencies when required.

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5 Data Security Measures

bd788 uses industry-standard technology and practices to protect your information:

• SSL/TLS encryption: All data exchanged between our site and servers travels over an encrypted connection.
• Secure data storage: Sensitive information is stored in encrypted form on secure servers.
• Access controls: Only authorised staff can access user information, and only on a strict need-to-know basis.
• Regular security reviews: Our systems undergo regular security testing.
• Two-factor authentication: An additional verification option when accessing your account.

However, no transmission of information over the internet is completely risk-free. We therefore ask you to keep your account password confidential and to avoid logging in from unfamiliar devices.

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6 Data Retention Period

bd788 retains your information for as long as:

• Your account remains active and it is needed to provide the service
• It is required to fulfil legal obligations — certain financial records must be kept for a period specified by law
• It is relevant for fraud prevention or resolving legal disputes

After an account is closed, unnecessary information beyond legal requirements is deleted or anonymised within a reasonable time.

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7 Your Rights

As a bd788 user, you have the following rights:

7.1 Right to Access Your Information

You may ask what information we hold about you. Upon request, we will provide a summary of your stored information.

7.2 Right to Correct Your Information

If any information in your account is incorrect or incomplete, you can contact our support team to have it corrected.

7.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, due to legal obligations or ongoing transactions, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information. We will consider your request carefully.

To exercise any of the rights above, please contact our support team.

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8 Protection of Minors

bd788 services are for users aged 21 or above only. We do not knowingly collect or process information from anyone under the age of 21. An age verification process is followed at the time of account registration.

If you suspect that information from a minor has been collected, please let us know — we will take prompt action.

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9 International Transfer of Data

Our servers and technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. Regardless of where the information is processed, bd788 ensures that applicable laws and the standards of this privacy policy are upheld.

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10 Changes to This Policy

bd788 may update this privacy policy from time to time. If significant changes are made, we will publish a notice on the platform or inform you through your registered contact. Continuing to use the service after changes have been made means you agree to the new policy. We therefore recommend reviewing this page regularly.

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11 Responsible Gaming & Privacy

Responsible gaming is part of our core principles at bd788. We monitor users' gaming behaviour to identify potentially problematic patterns and provide necessary support. This monitoring is entirely for your protection — it will never be used against you.

To learn more about responsible gaming, visit our Responsible Gaming page.

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12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24/7 to assist in Bengali and English.